Thank you for choosing WPRio. We stand by the quality of our products and services. However, if you are not fully satisfied with your purchase, we offer a refund policy to ensure a risk-free experience.
Eligibility for Refund
We offer refunds under the following conditions:
- You request a refund within 30 days of your original purchase date.
- Your reason for the refund is valid, such as technical issues that cannot be resolved by our support team.
- You have attempted to resolve any issues by contacting our support team.
- The product has not been significantly used beyond a reasonable trial period.
Non-Refundable Situations
We do not offer refunds in the following cases:
- Requests made after 30 days from the date of purchase.
- Change of mind or accidental purchases.
- Failure to read the product description or system requirements before purchasing.
- Issues related to third-party plugins, themes, or conflicts beyond our control.
- Subscription renewals (we send renewal reminders before the billing date, and it is the customer’s responsibility to cancel in advance if they no longer wish to continue).
- Lifetime deals and promotional offers are non-refundable.
- If you have violated our Terms of Service.
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at [support@wprio.com] within 30 days of your purchase.
- Provide your order details, including transaction ID and the reason for the refund request.
- Our team will review your request and get back to you within 5-7 business days.
- If approved, the refund will be processed, and the amount will be credited to your original payment method within 7 business days.
Refund Processing Time
- Once a refund is approved, it will be processed within 7 business days.
- Refunds are issued to the original payment method used during the purchase.
- Processing times may vary depending on your bank or payment provider.
Chargebacks & Disputes
We encourage customers to contact us before initiating any chargebacks. If a chargeback or dispute is filed without prior communication, we reserve the right to deny future purchases or access to our products and services.
Changes to This Refund Policy
We may update this Refund Policy at any time. Changes will be posted on this page, and we encourage you to review our policy periodically.
Contact Us
If you have any questions regarding this refund policy, please contact us.